Frequently Asked Questions
Everything you need to know about your SKIMS IL experience.
How do I determine my correct size?
We recommend using our comprehensive Size Guide found on each product page. Our collections are designed to provide a seamless, second-skin fit, so if you are between sizes, we generally suggest sizing up for added comfort.
What is the return policy for SKIMS IL?
We accept returns on unworn items with original tags attached within 30 days of delivery. Please note that for hygiene reasons, certain items such as underwear and adhesive products are final sale and cannot be returned.
How long does shipping take within Israel?
Standard shipping typically takes 3-5 business days. During peak sale periods or holiday seasons, please allow up to 7 business days for your order to be processed and delivered.
How should I care for my SKIMS products?
To maintain the elasticity and shape of your garments, we recommend hand washing in cold water with mild detergent. If using a machine, please use a laundry bag on a delicate cycle and always air dry.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout process.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is immediately sent to our fulfillment center for processing. Therefore, we are unable to guarantee cancellations or modifications. Please contact our support team immediately if you notice an error.